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January 2021 / Volume 35 - Issue 01

The magical science of storytelling

Why is Storytelling so powerful and how do we use it to our advantage?....more

How to Win New Clients and Prospects with Seminars and Webinars

Offering seminars or online webinars is a great method for gaining new business....more

11 Tips to Successfully Negotiating Online

Negotiating face-to-face may not be practical for many months to come....more

How To Guarantee Your Customer Service/Experience Improvement Initiative Succeeds (Or Fails!)

Starting off on the right footing isn't enough....more

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• Time Management
• Project Management
• Selling and Negotiating
• Customer Service
• Trainer Certification

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