Client: Western Power

I expected to learn how to make better use of Lotus Notes. I came away with a whole new framework for managing the information that crosses my desk each day. Not only have I freed up an hour a day of work time, I have significantly reduced my "mind traffic" with a single consolidated to-do list and a mechanism to get back information when I need it. Priority Management have some great tools that will put you back in control of your day.

A. W.
Team Leader
Western Power

Client: AMP Financial Planning

Going into the Working Smarter with Lotus Notes I was a little sceptical about using this new aid to achieve a zero inbox at the end of each day. In addition to this it had to save me around 75 minutes a day, I thought I had heard it all before. With 15 years experience within Executive Assistant and Management Roles I thought that time had taught me to manage myself and others well.

After the session I had to invest approximately 5 hours to put this system into place if I was going to give it a go. To my amazement this paid off within the first week thanks to my dedication and attitude to believe in the process. I was averaging the 75 minutes along with being able to assist my staff in managing their own time. Thank you Priority Management.

C.B.
Regional Administrator
AMP Financial Planning

The Working Sm@rt® with Lotus Notes Detailed Synopsis

The Working Sm@rt® with Lotus Notes Workshop is an essential management skills program and has been designed to provide you with the knowledge, skills and competencies to effectively use Lotus Notes as your organizational system. This course will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information you will improve your decision-making. You will become more balanced and reduce stress when you put these essential skills into practice.

Unit 1 The Productivity Process:

In this first unit we will describe what is meant by productivity and workload management. You will learn about the Invisible Assembly Line and importance of the Productivity Formula and strategies for reducing 'mind traffic'. We will create a campaign for Working Sm@rt® and look at how an Lotus Notes System can help turn our intentions into actions.

Unit 2 The Lotus Notes Business Solution:

You will gain a deeper understanding of what's available in the Lotus Notes 'toolbox' and configure the main components of Lotus Notes. In the office or on the move, we will show you how to consolidate personal, team, corporate and external information.

Unit 3 The Digital Deluge:

We will show you how to manage your Inbox and establish an E-mail Charter. You will cover topics in sending and following up on E-mail, learn how and when to respond to mail, as well as set up protocols for eliminating junk E-mail. We will show you creative ways to file your mail and stay with your priorities regardless of the volume of E-mail traffic.

Unit 4 Managing Commitments:

You will learn the importance of the Lotus Notes Calendar and how to avoid becoming a victim of 'Planning Fallacy'. Your labs and exercises will help you become a more proficient time manager and begin the process of regaining control over your life and demanding schedule.

Unit 5 Managing Communication:

You will learn the Priority communicating process and how to apply it with Lotus Notes tools. You will practice planning and responding to people as well as how to delegate and follow-up. We will demonstrate that by applying the communication process, it is possible to have total recall! You will also learn best practice influencing and voicemail behaviors.

Unit 6 Managing Activities:

We will show you how to become a master at multi-tasking. You will learn how to stay on top of the important as well as the urgent activities, and solve the 'decision dilemma' when managing a myriad of activities.

Unit 7 Priority Planning:

You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choice of activities and restore a feeling of achievement at the end of every day.

Unit 8 TeamTools:

You will expand your understanding of how teams work and create E-mail charter for your team/organization. You will learn how to share calendars and collaborate on shared documents.

Unit 9 Eliminating DeskStress:

In this unit we will demonstrate how to manage the digital desktop as well as control the clutter on your hardtop too! You will learn important techniques to control both silent and noisy interruptions. You will set up files to help you retrieve sent mail. You will also learn how the Lotus Notes Organizer is designed to work with your Lotus Notes software for maximum effectiveness.

Unit 10 Online, Putting Lotus Notes to Work:

Summarizes all the key ideas and provides you with a recipe for learning transfer. You will receive Priority's Lotus Notes Quick Guide so that you can deploy new techniques learned today immediately. You will review the key learning points and 10 Key Principles and develop plans to increase your productivity and performance back at work. Upon graduation you will become a member of the Priority LearningLink™ and receive tips and coaching online.